Shipping & Delivery Policy
Shipping & Delivery Policy
This Shipping & Delivery Policy explains the delivery options available for orders placed with Khan Home Floral Line. Please review it together with our Terms & Conditions and Payment Method & Refund policy before placing an order.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer scheduled flower delivery across Dubai and the UAE. Customers may select an available delivery date and time slot during checkout or when confirming an order with our team.
For eligible Dubai orders, we also offer same-day delivery and 3-hour express delivery, 7 days a week. Express and same-day availability may depend on the delivery location, order time, product availability, and delivery capacity.
SHIPPING FEES
Delivery charges depend on the destination, selected delivery option, and time slot. Any applicable delivery fee will be shown at checkout or confirmed before your order is finalised. Additional charges may apply to selected locations or priority delivery slots.
DO YOU DELIVER INTERNATIONALLY?
We currently provide delivery within Dubai and across the UAE. International delivery is not available.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If an unexpected delay occurs, we will make reasonable efforts to inform you and provide an updated delivery estimate. Please ensure the recipient name, contact number, and complete delivery address are accurate to help avoid delays.
QUESTIONS ABOUT RETURNS?
For cancellations, damaged items, complaints, replacements, or refund requests, please refer to our Payment Method & Refund policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions about shipping, delivery areas, time slots, or a specific order, please contact Khan Home Floral Line through the contact details published on our website.
Note: Delivery availability, fees, and timings may vary by location and order conditions. Final delivery details are confirmed during checkout or order confirmation.